# What if I forgot to include a memo?

If you didn't include a **Memo** when making a withdrawal, the funds might not reach the recipient. In this case, contact the support team of the wallet you sent the funds to.

For example, if the address belongs to a **Binance** wallet, reach out to their support and provide the [**TXID**](/intro/introduction-to-crypto-and-mytonwallet/what-is-a-transaction-id-txid.md).

If you are not sure when a memo/tag is required, start here:

* [What is a memo/tag, and when is it required?](/intro/introduction-to-crypto-and-mytonwallet/what-is-a-memo-tag.md).
* [How to track a crypto transaction (TXID, status, confirmations)](/intro/transfers/how-to-track-a-crypto-transaction.md).


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