What should I do if the transfer has failed?
First, verify your transfer status using the instructions here.
If the transaction shows as successful but the funds haven't arrived, verify these details:
Recipient's wallet address
Required memo or comment
Token compatibility with recipient's wallet
Resolving Transfer Issues
1
Contact the recipient platform's support team (wallet or exchange) if you discover an error after transfer completion.
2
Include your TXID/transaction hash when requesting assistance.
Security Alert: Only use official support channels found on the platform's website or app.
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