# Frequently Asked Questions

Find answers to common questions and solutions for the most frequent issues users encounter.

{% content-ref url="/pages/jV3a4AUHFyhCgtWprJDa" %}
[Why didn’t my transfer reach the recipient?](/intro/frequently-asked-questions/why-didnt-my-transfer-reach-the-recipient.md)
{% endcontent-ref %}

{% content-ref url="/pages/oa12B6bvLklVuqJVWAzV" %}
[What if a deposit didn’t go through?](/intro/frequently-asked-questions/what-if-a-deposit-didnt-go-through.md)
{% endcontent-ref %}

{% content-ref url="/pages/7IvAJIKccfBDZC6stugn" %}
[What if an error occurred during a transaction?](/intro/frequently-asked-questions/what-if-an-error-occurred-during-a-transaction.md)
{% endcontent-ref %}

{% content-ref url="/pages/yU4SnvlCM02oj2JNyoQy" %}
[What if I forgot to include a memo?](/intro/frequently-asked-questions/what-if-i-forgot-to-include-a-memo.md)
{% endcontent-ref %}

{% content-ref url="/pages/GILigYzpCljqwheneW0Y" %}
[What if I sent funds to a wrong address?](/intro/frequently-asked-questions/what-if-i-sent-funds-to-a-wrong-address.md)
{% endcontent-ref %}

{% content-ref url="/pages/pD3a8nzGEg4eojFKo1Bu" %}
[Can I Enter Amounts in Fiat Currencies?](/intro/frequently-asked-questions/can-i-enter-amounts-in-fiat-currencies.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.mytonwallet.io/intro/frequently-asked-questions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.