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    • Welcome
    • Introduction to Crypto and MyTonWallet
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      • What are blockchain transaction fees? Features of TON and TRON
      • Which blockchain is right for you? TON vs. TRON comparison
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      • What is a Transaction ID (TXID)?
    • Getting Started
      • How to install MyTonWallet?
      • How to create a new crypto wallet in MyTonWallet?
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    • Key Features
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      • How to withdraw crypto to a card or a bank account?
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      • What should I do if the transfer has failed?
      • How to send NFTs?
    • Swaps
      • What is a swap? How does it work?
      • Why do you swap in MyTonWallet?
      • How to make an onchain swap?
      • How to make a crosschain swap?
      • What tokens are supported for swaps?
      • How to calculate swap costs and fees?
    • Staking
      • How to stake in MyTonWallet?
      • Which tokens can you stake in MyTonWallet?
      • What are the benefits of staking in MyTonWallet?
      • How to withdraw assets from staking?
      • What are the benefits and risks of staking?
      • What Is USDe? How Does the Ethena Protocol Work?
      • How to Get APY Boost on USDe Staking?
    • Decentralized Applications (Dapps)
      • What are decentralized applications (dapps)?
      • Where to find dapps?
      • How to connect a dapp?
      • How to disconnect a dapp?
    • Security and Access Recovery
      • What is a seed phrase? How to store a seed phrase?
      • How can I recover access to my crypto wallet using a seed phrase?
      • What if I lost my seed phrase?
      • What is a private key?
      • How to get your private key in MyTonWallet?
      • How to recover your crypto wallet using TON Private Key?
      • How can I change my password?
      • How to add or remove wallet?
      • What security settings does MyTonWallet offer?
    • Scams
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      • Drainers
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      • Why didn’t my transfer reach the recipient?
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    • Support and Contacts
      • How to contact MyTonWallet support?
      • How to report a bug or an issue?
      • Where can I find the latest news and MyTonWallet updates?
      • Does MyTonWallet have an open community?
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  • Why is That?
  • What Can I Do?
  • How to Avoid Losing Your Seed Phrase?
  1. Help Center
  2. Security and Access Recovery

What if I lost my seed phrase?

PreviousHow can I recover access to my crypto wallet using a seed phrase?NextWhat is a private key?

Last updated 2 months ago

If you've lost your seed phrase, unfortunately, you won't be able to restore access to your wallet.

Why is That?

MyTonWallet is a . This means that the seed phrase is the only way to access your crypto wallet, and only the owner of the seed phrase has access to the wallet's assets.

We do not store a copy of the seed phrase and cannot restore access to your wallet if you lose your secret words. This is done to ensure the security of your assets.

What Can I Do?

If you still have access to the lost wallet through a browser, another device, or the app:

1

Create a .

2

Write down and your new seed phrase.

3

to your new wallet.

If you no longer have access to the wallet, unfortunately, it cannot be restored—your funds will remain in the wallet, but without the seed phrase, you won't be able to manage them.

How to Avoid Losing Your Seed Phrase?

  • Write down the seed phrase on paper and store it in a secure place.

  • Make several copies and store them separately.

  • Regularly check the safety of the copy.

  • Never share your seed phrase with third parties.

  • Follow on storing a seed phrase.


If you have any questions, please contact our . We'll help you create a new wallet and provide security tips.

Remember: Never share your seed phrase with anyone.

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