What if I lost my seed phrase?
If you've lost your seed phrase, unfortunately, you won't be able to restore access to your wallet.
Why is That?
MyTonWallet is a non-custodial wallet. This means that the seed phrase is the only way to access your crypto wallet, and only the owner of the seed phrase has access to the wallet's assets.
We do not store a copy of the seed phrase and cannot restore access to your wallet if you lose your secret words. This is done to ensure the security of your assets.
What Can I Do?
If you still have access to the lost wallet through a browser, another device, or the app:
Create a new wallet.
Write down and securely store your new seed phrase.
Transfer funds to your new wallet.
If you no longer have access to the wallet, unfortunately, it cannot be restored—your funds will remain in the wallet, but without the seed phrase, you won't be able to manage them.
How to Avoid Losing Your Seed Phrase?
Write down the seed phrase on paper and store it in a secure place.
Make several copies and store them separately.
Regularly check the safety of the copy.
Never share your seed phrase with third parties.
Follow our recommendations on storing a seed phrase.
If you have any questions, please contact our 24/7 support team. We'll help you create a new wallet and provide security tips.
Remember: Never share your seed phrase with anyone.
Last updated